Car Rental Cyprus ("we", "our" or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website at carrental-cyprus.com and our car rental booking services.
Please read this policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following categories of personal data:
- Identity data: first name, last name, date of birth, driving license number, passport or national ID number.
- Contact data: email address, phone number, billing address.
- Booking data: rental dates, pickup and drop-off locations, vehicle type, selected extras.
- Payment data: payment method details (processed securely via third-party payment providers - we do not store full card numbers).
- Technical data: IP address, browser type, device type, pages visited, time spent on the site (collected via cookies and analytics tools).
- Communications data: emails and messages you send to us.
2. How We Use Your Data
We use your personal data for the following purposes:
- To process and manage your car rental booking
- To send booking confirmations, vouchers and relevant notifications
- To communicate with you about your reservation or any issues
- To process payments and prevent fraud
- To improve our website and services
- To comply with legal obligations
3. Data Sharing with Third Parties
We share your personal data only with trusted third parties who are necessary for fulfilling your booking:
- Car rental companies: Your booking details are shared with the rental company providing your vehicle.
- Booking platform: We use LocalRent.com as our booking aggregator partner. Their privacy policy applies to data processed through their system.
- Payment processors: Secure third-party payment providers process your payment data.
- Analytics providers: We use Yandex.Metrika to collect anonymised analytics data about website usage.
We do not sell, trade or rent your personal data to any third parties for marketing purposes.
4. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, though this may affect the functionality of the site.
We use the following types of cookies:
- Strictly necessary cookies: Required for the website to function correctly.
- Analytics cookies: Help us understand how visitors interact with the site (Yandex.Metrika).
- Functional cookies: Remember your preferences and settings.
5. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are typically retained for up to 3 years after the rental completion date for accounting and legal compliance purposes.
6. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, disclosure or destruction. All data transmissions on our website are encrypted using SSL/TLS technology.
Please be aware that no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
7. Your Rights
Under applicable data protection law (including GDPR), you have the following rights regarding your personal data:
- Right of access: Request a copy of the data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your personal data in certain circumstances.
- Right to restrict processing: Request that we limit how we use your data.
- Right to data portability: Receive your data in a structured, machine-readable format.
- Right to object: Object to processing of your data in certain circumstances.
To exercise any of these rights, please contact us at book@carrental-cyprus.com. We will respond within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites (including car rental company sites). We are not responsible for the privacy practices of these external sites and recommend you review their privacy policies independently.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Car Rental Cyprus
Email: book@carrental-cyprus.com
Website: carrental-cyprus.com